Privacy Policy – JK Homemade Foods

Last Updated: 14 October 2026

1. Introduction

Welcome to JK Homemade Foods. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, creating an account, placing an order, or contacting our customer support.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website and purchase our food products.

Business Name: JK Homemade Foods
Founder: P. Vishnu Koushika
Website: [Insert your official website URL]
Business Address: [Insert your business address]
Contact Email: [Insert your customer support email]
Contact Phone: [Insert your business phone number]

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal information: Name, email address, mobile number, and delivery or billing address.
Order information: Products purchased, quantities, order history, order value, and delivery instructions.
Payment information: Payment status, transaction reference, and payment method details provided through our payment service provider. We do not intentionally store complete card numbers, CVV numbers, or UPI PINs on our website.
Account information: Login credentials and account preferences. Passwords should be securely processed and stored using appropriate security measures.
Customer communications: Enquiries, complaints, refund requests, and information you provide when contacting us.
Technical information: IP address, browser type, device information, cookies, and website usage data, where collected.

Please do not submit sensitive medical information or unnecessary personal information through our website forms.

3. How We Use Your Information

We use personal information only for appropriate business purposes, including:

Processing and confirming orders.
Collecting payments and issuing refunds.
Packing, shipping, and delivering food products.
Providing order confirmations, delivery updates, and customer support.
Managing customer accounts and order history.
Investigating complaints, suspected fraud, and payment disputes.
Maintaining business records and meeting applicable legal and regulatory obligations.
Sending promotional communications only where appropriate consent or another lawful basis is available.

We do not sell customers’ personal information to third parties for their independent marketing purposes.

4. Food Products, Ingredients, and Allergens

JK Homemade Foods sells food products, which may include pickles, non-vegetarian pickles, chutneys, podis, spices, snacks, and other food items.

Information about ingredients, allergens, vegetarian or non-vegetarian classification, storage, shelf life, and product use should be checked on the relevant product page and product label, where applicable.

Customers should inform us of relevant product enquiries or concerns before placing an order. We cannot guarantee that a product is suitable for a particular allergy or dietary restriction unless this is specifically verified and stated.

Any food-safety or product-related complaint should be reported promptly through our published customer support contact details.

5. Sharing Information with Service Providers

We may share only the information reasonably required to provide our services with:

Payment gateways: To process payments, refunds, and transaction verification.
Courier and delivery partners: To deliver orders and provide tracking updates.
Website and hosting providers: To maintain website functionality, security, and backups.
Communication providers: To send transactional emails, SMS, WhatsApp messages, or other notifications where appropriately authorised.
Professional advisers and authorities: Where necessary for legal compliance, dispute resolution, or lawful requests.

Service providers may process information under their applicable terms, privacy policies, and contractual or legal obligations.

6. Promotional Communications and Consent

We may offer customers updates about new products, discounts, and promotions through email, SMS, WhatsApp, or RCS.

Promotional communications will be sent in accordance with applicable consent, privacy, and messaging requirements. Agreeing to promotional messages is optional and is not a condition of purchasing products.

You may withdraw your marketing consent or unsubscribe at any time by using the available unsubscribe method or contacting us.

Opting out of promotions will not prevent us from sending essential transactional communications relating to an existing order, payment, delivery, refund, or customer service request where necessary.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep shopping cart and account functions working.
Remember website preferences.
Improve website performance and security.
Understand website usage where analytics tools are enabled.

You may manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, login, or checkout functionality.

Where required, we will obtain appropriate consent for non-essential cookies or tracking technologies.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include access restrictions, secure connections, software updates, and appropriate backup procedures.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure. We will handle personal data breaches in accordance with applicable legal requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, tax records, dispute resolution, and compliance with applicable law.

When information is no longer required and no legal retention obligation applies, we will take appropriate steps to delete or anonymise it.

Certain transaction and business records may need to be retained for legally required periods even after an account is closed.

10. Your Privacy Rights

Subject to applicable law, you may request to:

Access information about personal data we process about you.
Correct inaccurate or incomplete personal information.
Request deletion of personal information where retention is no longer required or otherwise legally justified.
Withdraw consent for processing based on consent.
Opt out of promotional communications.
Raise a privacy concern or complaint.

We may need to verify your identity before processing a request. Some information may be retained where required by law or necessary to complete an existing order or resolve a dispute.

To exercise your rights, contact us using the details provided below.

11. Third-Party Websites and Services

Our website may contain links to payment providers, courier tracking services, social media platforms, or other third-party websites.

Those services operate under their own privacy policies and terms. JK Homemade Foods is not responsible for the independent privacy practices of third-party websites. Please review their policies before providing information to them.

12. Children’s Privacy

Our website is intended for use by customers who are legally able to make purchases or who use the website with appropriate parental or guardian involvement.

We do not knowingly seek to collect children’s personal information beyond what is lawfully permitted. If you believe a child has provided personal information improperly, please contact us so we can assess and address the concern in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website features, service providers, or legal obligations.

The revised policy will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.

14. Contact Us and Privacy Complaints

For questions, requests, or complaints concerning this Privacy Policy or your personal information, please contact:

JK Homemade Foods
Founder: P. Vishnu Koushika
Email: jkhomemadefoods2026@gmail.com
Phone: 8688149752
Address: Krishna nagar Kurnool Ap 518002

We will review privacy requests and complaints and respond in accordance with applicable law.

By using our website, you acknowledge that you have had an opportunity to read this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent separately and appropriately.